CONDUCT AT THE CEMETERIES

A Jewish cemetery is a solemn place and everything that occurs and is done at the cemetery should always be done with that in mind. One should not eat nor drink near any grave, and one should always avoid walking on a grave.  To do otherwise, is disrespectful of the dead. As well, no pets or animals (except service animals) may enter the cemeteries at any time. No one should rollerblade, in-line skate, or skateboard in the cemeteries, nor should they take part in any activity which is contrary to the quiet setting and solemnity of the cemeteries.

Any individual or production company that wants to film or take photographs at our cemeteries is required to obtain prior authorization from Toronto Hebrew Memorial Parks. To obtain authorization, send a written request to info@thmp.ca. Rules such as those relating to conduct must be adhered to by those seeking to film or photograph at our cemeteries.

Information to include with the request

The following information and documents are required: Name of the production company and the name of the authorized representative.

Details about the shoot:

Production title; Production type; Shoot timetable and schedule; Number of people involved (including actors, extras and film crew members); Detailed synopsis of the scenes involved; Description of the equipment that will be installed (lighting, noisy equipment, set decorations, etc.).

Proof of civil liability insurance (minimum $1,000,000). This policy must include a co-insurance clause for Toronto Hebrew Memorial Parks that is valid for the duration of the shoot.

WORK AT THE CEMETERIES

No one other than cemetery staff may do any work at the cemeteries unless they have received specific, written permission from the Executive Director or the Board of Directors.

A DEATH HAS OCCURRED

If you belong to a synagogue, temple or burial society, you should contact the organization as soon as possible. You should also contact any of the funeral chapels which are accredited by our organization. You may find them listed under the Community tab. They can assist you whether cemetery arrangements were made in advance or not. Please note that we only bury Jews. You may also wish to review what the Province of Ontario lists on its website what to do when someone dies
The person appointed the Estate Trustee has the legal authority. In some circumstances, a Legal Representative is responsible for making funeral and burial arrangements.
If you are considering burying your loved one at one of our cemeteries, you should speak with one of the funeral chapels which are accredited by Toronto Hebrew Memorial Parks. We operate in accordance with our rules and  we only bury Jews. The deceased’s legal representative  must confirm, in writing to us, that the deceased was Jewish before a burial will be permitted. We will act to correct the matter if it is determined, after the burial, that the confirmation about the deceased’s religion was inaccurate or misleading.
A burial cannot be completed until a burial permit has been issued. A funeral director should be able to help you obtain the permit.
The funeral director may provide you with a Proof of Death but the document is not a death certificate. A death certificate is issued by the Province of Ontario and may be needed when dealing with estate matters, insurance, or government benefits.
Tahara (traditional washing and dressing of the deceased), tachrichim (burial garments), and shmira (continuous watching of the remains so that the deceased is never left alone until after burial). Psalms are traditionally recited by the individual who watches the deceased.
Yes, more and more funerals in the Toronto Jewish community are being held at the graveside.  There is a lovely assembly hall located at Pardes Shalom Cemetery. If you would like more information about renting the hall, please let to the chapel representative know of your plan. If you decide that you want to use the hall for a funeral, you will be asked to review and sign an agreement. You may read the agreement here. To view a few pictures of the assembly hall and the quiet room please see photo 1, photo 2, photo 3 and photo 4.
You may contact your local municipality to see if financial assistance is available for the burial of your loved one. If the municipality assists with the cost of the burial, there may be some limits on your choice of services. As well, the cemetery has a rule which requires that its fees be paid in full for any burial before an upright monument may be placed or an inscription is added to an existing monument at the cemetery.
If you are Jewish, it is possible to purchase a right to be buried in advance of need. You will need to bring with you documents which confirm that you are Jewish. These rights are sold in our Community Sections. We are currently only selling these rights at Pardes Chaim Cemetery. Please call our office for more information.
To learn more, you may read a Consumer Information Guide, published by the Bereavement Authority of Ontario (BAO). The BAO governs and supports Ontario’s bereavement sector. Please see Consumer Information Guide.

MONUMENTS AND MONUMENT UNVEILINGS

No. We accredit a number of monument firms and you may use any of these accredited monument firms for your loved one’s memorial.
We accredit monument firms to ensure that these firms are aware of our cemetery rules and our monument and marker specifications.
Social Services pays us for the opening and closing of the grave and only a portion of the burial right. Interment Right ownership remains with the cemetery. Provincial law stipulates that only an Interment Rights Holder named on the Interment Rights Certificate can authorize the installation of a monument or can add an inscription to an existing monument at the cemetery. Should the deceased’s personal representative wish to erect an upright monument on a Social Services burial, the unpaid balance of the Interment Right must be paid in full to the cemetery, and a Certificate of Interment Rights issued from our office, before an application to install a monument or inscribe an existing monument can be approved. If you do not wish to pay the cemetery that balance, then you may mark the grave with a small or a large marker, but not an upright monument. Also, if you cannot afford to mark the grave, then we may place a small marker at the grave within a few years, at no cost to you. 

 

Under Provincial law, a monument levy must be collected by the cemetery if the monument or marker is of a minimum certain size. This money is placed in the cemetery’s fund to ensure the perpetual care and maintenance of the cemetery.
You must contact our office so that we may approve your requested monument unveiling date and time.  We will let you know how busy the date and time will be, based on the unveiling dates which have been provided to us. Unfortunately, we have experienced situations where we are not always advised about monument unveilings. This makes it very difficult for our cemetery staff to prepare for unveilings and direct guests to the gravesite. Also, it unfair to those families who do let us know about their plans for an unveiling and they run into problems with an unveiling that we did not know about which might be right near theirs, at the same time. If you are considering an unveiling date, you should know that our cemeteries are very busy with unveilings on Sundays in warmer months from 10:30 a.m. until 12:30 p.m. If it is possible, we suggest either having the unveiling (if it is going to be on a Sunday) at a time before 10:30 a.m. or after 1 p.m.
There is a lovely assembly hall located at Pardes Shalom Cemetery. If you would like more information about renting the hall, please contact our office. If you decide that you want to use the hall for a gathering, you will be asked to review and sign an agreement. You may read the agreement here. To view a few pictures of the assembly hall and the quiet room please see photo 1, photo 2, photo 3 and photo 4

FLOWERS

We strive to ensure that all of the flower are installed before Father’s Day.
We ask that you please complete the floral order form and mark that you want the cemetery to re-sod the grave. There is a charge to re-sod which covers the cemetery’s expenses for materials to re-sod the grave.
The price for flowers is the same price per grave, regardless of how many floral gardens are purchased.
You may complete your order on our secure Web site with your credit card, or you may mail the form back to our office with either your cheque or your credit card information. You may also fax your credit card information to us.
For our mutual protection we do not accept credit card payments over the phone.
If you complete your order on our website with your credit card, you will receive a receipt which you may print. The charge will also appear on your credit card statement. If you pay by cheque, your cancelled cheque is your receipt. We do send to you a signed copy of the long-term agreement. Both parties need to sign the long-term floral agreement and we keep it on file.
For a set fee, we will guarantee a floral garden for your loved one for a minimum of twenty-five years. We invest the money provided to us and we use the interest made to pay for the garden. As long as there are funds left in the fund for the loved one, we will keep planting. Each year, we deduct from the fund the fee for an annual garden.
This year’s mailings were only sent out for deceased who were buried at our cemeteries on or before December 31st. We do this to ensure that the grave has time to settle. You will therefore receive a mailing next spring. Please let us know if one is not forthcoming.
Our grower plants and tends to the flowers. We cannot take individual requests for flower colours as there are over 6,000 gardens which we plant each year. However, we can make a note of your request and see if we can accommodate it after all of the gardens have been completed.
Our cemeteries are large properties and there are different conditions in various parts of the cemeteries. Our grower provides us with hearty begonias and traditionally they do well. However, if the flowers are not growing as they should, we will take steps to correct the issue.
We list the deceased’s legal representative often based on information obtained from the funeral home which was involved with the interment. We take all instructions regarding the grave from the representative and cannot place flowers unless s/he authorizes the flowers.
You will need to complete an authorization form which the representative signs and authorizes you to take over. You will then receive all future floral mailings.
You should receive one form for loved ones buried at both cemeteries.
We will e-mail floral orders forms whenever possible. This saves the organization money and time and will make it easier to process floral orders. We will keep the e-mail address on file but it is protected under privacy rules. We will also delete the information should you wish for us to do so. We do not make the information available to any other organization.
We encourage you to e-mail us at info@thmp.ca or call our office at 416.635.5595. We will be happy to answer any questions you may have.

HOURS, CLOSURES AND RULES

April through October, Sun. to Thurs. 8 a.m. – 5 p.m., Fri. 8 am – 4:30 p.m.

November through March, Sun. to Thurs. 8 a.m. – 4 p.m., Fri. 8 a.m. – 3:30 p.m.

Entry to the cemeteries will not be permitted 15 minutes prior to the closing times noted above.

 

The cemeteries are closed on: the Sabbath, two days of Rosh Hashana, Yom Kippur, the first two days and last two days of Passover, the two days of Shavuot, the first two days of Succot, and on Shemini Atzeret and Simchat Torah. If the need arises on December 25th, and it is not the Sabbath, the Cemeteries will open for limited hours, and only for the purpose of interments.